This Privacy Policy describes how Woreme ("we," "us," or "our") collects, uses, and discloses information when you visit or make a purchase from www.woreme.com (the "Site"). This policy applies to the Site and all products and services offered by Woreme.
Personal Information We Collect
When you visit the Site, browse our collections, place an order, or contact us, we may collect certain information about you, including your name, email address, shipping and billing address, phone number, and payment information (processed securely by our payment partners). You may browse the Site anonymously, and you may always decline to provide personal information, though this may limit your ability to complete a purchase or use certain features.
We also automatically collect certain information about your device and how you interact with the Site, including your browser type, IP address, time zone, and information about the pages and products you view, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including shipping, payment processing, and customer support
- Communicate with you about your order, including confirmations and updates
- Respond to your customer service requests and inquiries
- Improve our Site, products, and overall shopping experience
- Send you marketing communications about new collections, offers, or promotions, where you have opted in (you can unsubscribe at any time using the link in any marketing email)
- Detect and prevent fraud, abuse, or security issues
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our business, such as payment gateways, shipping and logistics partners, and email/marketing platforms, solely for the purpose of providing these services to you. These providers are required to keep your information confidential and use it only for the purposes we specify.
We may also disclose your information if required by law or to protect our rights, property, or safety, or that of our customers.
Payment Security
All online payments made on the Site are processed through secure, encrypted payment gateways. We do not store your full credit/debit card or banking details on our servers. For Cash on Delivery orders, only the information necessary to process and deliver your order is collected.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how you use our Site. You can control or disable cookies through your browser settings, though this may affect certain Site functionality.
Data Retention and Security
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including order history and legal or tax record-keeping requirements. We implement reasonable technical and organisational security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond to your request in accordance with applicable law.
Children's Privacy
Our Site is not directed to children under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. Your continued use of the Site after changes are posted constitutes your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: woremehelp@gmail.com
Phone: +91 89559 68188
